Customer Survey

The efficiency and politeness of the person who dealt with your call when you rang Leadon Vale Veterinary Centre Ltd:

Excellent
Good
Fair
Dissatisfied

The way you were treated by the receptionist/nursing staff when you arrived:

Excellent
Good
Fair
Dissatisfied

How long did you wait to be seen by the vet?

I went straight through
5 - 10 mins
10 - 20 mins
20 - 30 mins
More than 30 mins

The cleanliness, comfort and lack of odours:

Excellent
Good
Fair
Dissatisfied

The friendliness, patience and politeness of the vet:

Excellent
Good
Fair
Dissatisfied

The way the vet explained about your pet's condition and treatment:

Excellent
Good
Fair
Dissatisfied

I am aware that Leadon Vale Veterinary Centre Ltd provides the following:

Direct contact with vet on call
Identichip and registration
Fully dedicated operating theatre
Hospitalisation facilities for seriously ill pets
In-house laboratory facilities
X-ray equipment
Prescription and life stage diets
ECG examinations
Certification for Pet Passports and export of Pets
Flea and worm treatments
Ultrasound for diagnosis of illness and pregnancy
Free nurse clinics for weight watchers and dental advice
Endoscopy diagnosis

A member of staff has given me advice about:

Vaccination
Pet nutrition
Dog training
Worming
Breeding or Neutering
Flea control on pet and in home
Pet insurance

I consider that Leadon Vale Veterinary Centre Ltd provides a professional service and represents good value for money:

Yes
Maybe
No

I am likely to return and recommend Leadon Vale Veterinary Centre Ltd to my friends:

Yes
Maybe
No

Was there one person in particular that made a difference to your visit to Leadon Vale Veterinary Centre Ltd?

Any further comments or suggestions?

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What is your e-mail address? (Optional)

What is your pet's name?

Please answer the following question to prove that you are a real person

What is the sum of three plus three?